Privacy Policy

Introduction

TropicalInfo.com ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

When you register for an account, we collect:

• Email address
• Username
• Password (stored securely using encryption)
• Phone number (optional, for SMS alerts)
• Location preferences for weather alerts

Usage Information

We automatically collect certain information when you visit our website:

• IP address
• Browser type and version
• Pages visited and time spent
• Storm tracking preferences
• Alert subscription settings

Payment Information

For premium subscriptions, payment processing is handled by Stripe. We do not store credit card numbers or payment details on our servers.

How We Use Your Information

We use collected information to:

• Provide personalized storm tracking and weather alerts
• Send email and SMS notifications based on your preferences
• Process payments for premium subscriptions
• Improve our services and user experience
• Communicate important updates about our service
• Respond to customer support inquiries
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

• With service providers who assist in operating our website (e.g., email services, SMS providers)
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure password hashing
• Regular security audits
• Limited access to personal data on a need-to-know basis

Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt-out of marketing communications
• Disable cookies through your browser settings
• Request a copy of your data

To exercise these rights, please contact us at privacy@tropicalinfo.com

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login status
• Store your preferences
• Analyze website usage and improve our services

You can control cookies through your browser settings, but disabling them may affect website functionality.

Third-Party Services

Our website integrates with:

• National Hurricane Center (NHC) for weather data
• Stripe for payment processing
• Email and SMS providers for notifications
• Analytics services for usage statistics

These services have their own privacy policies governing their use of your information.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@tropicalinfo.com
• Support: support@tropicalinfo.com
• Website: https://tropicalinfo.com